About The Village Family Service Center

 

The mission of The Village Family Service Center is to improve the quality of life through services designed to strengthen individuals, families and organizations.

Since 1891, The Village Family Service Center has helped area children and families improve their lives. The Village was founded as the North Dakota Children's Home Society, a home for orphaned children, and for decades provided a sanctuary for those who often had no other place to go. But times have changed, and we discovered it wasn't just kids who needed our help. 

Today, The Village reaches out to more than 80,000 people every year, and we are constantly adapting our services to meet the needs of modern life. These transformations are ongoing and span a multitude of areas. From individual and family counseling to mentoring and adoption to financial counseling and workplace issues, The Village is a place for all individuals and families regardless of their size, color or creed.

As the definition of family evolves, so do we. And no matter how you define family, at The Village, you will never go it alone.

The Village is accredited by the Council on Accreditation of Services for Children and Families (COA), licensed by the North Dakota Department of Human Services, and is a member of the National Foundation for Credit Counseling, Inc., the Employee Assistance Professionals Association, Inc., Alliance for Children and Families, and Big Brothers Big Sisters America.

The Village has offices throughout North Dakota and Minnesota, and serves people nationwide through The Village Business Institute. Thanks to United Way and donor support, The Village services are available at a reduced fee for eligible participants.  

The following Village locations are approved sites through the National Health Service Corps (NHSC):  Devils Lake,  Moorhead, Alexandria, Roseau, Warroad and St. Cloud.  Please contact us for more information about our sliding fee scale.  In these office locations, no one will be denied access to services due to inability to pay.  There are discounts available based on family size and income.

Sliding Fee Discount Program Policy

Sliding Fee Discount Program Application


The Village Board of Directors
Children's Village Family Service Foundation Board of Directors
2016 Annual Report: The Village Family Service Center
2015 Annual Report; The Village Family Service Center
2014 Annual Report; The Village Family Service Center
2015 Audit:  The Village Family Service Center
2014 Audit; The Children's Village Foundation
2014 Audit; The Village Family Service Center
2015 Form 990; Village Family Service Center
2015 Form 990; Children's Village Family Service Foundation



Quality Assurance / Clients Rights

Our Pledge of Quality

Client's Rights Form
Client Complaint Procedures
Notice of Privacy Practices
Confidentiality of Records guidelines
Privacy Notice - Financial Resource Center 
Identity Theft Guidelines for Consumers

Customer Satisfaction and Outcomes 
Satisfaction Survey Excellent Rating Graph

NEW! What was your best part of your experience with The Village?

2016 Service Outcomes.pdf

Resources for Clients for Healthy Lifestyle